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Terms & Condtions

Please Read All Points Carefully Before Booking Your Consignment:

  • Your consignment must not have any latter of communication which will infringe the INDIAN POSTAL ACT 1983.
  • Bank cheque, drafts, file, stationery, documents, negotiable instruments banking papers such other documents are not barred from being sent through courier service.
  • Your consignments not contain anything that will infringe the Indian law and order.
  • Consignments like (Chemicals, Flammable and Liquids) which are of hazardous nature shall not be accepted.
  • Please not enclose cash, jewels and other high value gifts with courier consignments. We will not reliable for any loss or damage of the consignment.
  • Pack your consignment is properly with thick paper material to withstand handling.
  • At the time of booking of consignment you should provide full address, designation, specific department name and other related information for speedy delivery.
  • If more than one consignment is booked to the same consignee, it has to be ensure that the full address is written on all the consignments.
  • You have to hand over all their consignments before the specified CUT-OFF-TIME for on time delivery.
  • You have to ensure their consignments if it contains valuable items.
  • Arc Xpress shall not be liable for any loss arising due to the causes beyond our control such as Floods, Accidents, Fire, Theft, War Etc..
  • We always try to delivery on scheduled time, but it may delayed in the circumstances beyond the control.
  • Octroi or any other charges levied by any Central/State/Local Authorities wherever applicable shall be extra and the consignor should pay it.
  • Proof of Delivery can be made available on customer’s request and such a request should be made with 30 days of the dispatch of the consignment. No claims will be accepted after the time limit.
  • All matters of business should be settled within the jurisdiction of the Booking station.